Supporting the Digital Infrastructure for 113 California Community Colleges.


Request for Proposals

Notice is hereby given that the Butte-Glenn Community College District is soliciting proposals from qualified vendors for providing services in accordance with the applicable specifications:

Request for Proposals # CCCTC-15-03 Help Desk for Student Systems - California Community Colleges

The purpose of this RFP is to secure a contract that provides a purchasing and pricing framework which will enable the Butte-Glenn Community College District's CCC Technology Center to purchase Help Desk Services as needed to support the OpenCCC Student Account, CCCApply Application for Admission, Systemwide Student Services Portal, and related California Community College system-wide student services applications.

Sealed proposals will be received electronically at the office of the California Community Colleges Technology Center, Butte-Glenn Community College District, through the website until 2:00PM PDT 8/31/2015.

The RFP documents may be obtained free of charge by downloading the file at the bottom of this page.  

Click here to register  Respondents must register with the website as submissions will be made electronically.  Registering with creates no obligation to submit a response, however, it is necessary to ensure receipt of any RFP amendments or other notices and communications relating to this RFP.  

Contact: Tim Calhoon at or 530-879-4091 with questions.

A Non-Manditory Pre-Proposal Phone Conference, will be conducted at 2:00PM PDT on 8/14/2015

Telephone conference line: 1-913-312-3202 or toll free 1-888-886-3951

Participant Passcode: 604491


The District reserves the right to accept or reject any or all proposals, to waive any irregularities or informalities that may be legally waived, and to award a contract according to the proposal which best serves the interests of the Butte-Glenn Community College District.

Publication Dates:  8/10/2015 and 8/17/2014


Notes, Questions, and Answers from the Pre-Proposal Conference on 8/14/2015

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